vivo x9密保问题忘了怎么办？

vivoX9密保问题分为隐私密保问题和锁屏密保问题，可以参考以下方法解决：

vivoX9忘记隐私密码问题解决方法：进入手机设置--更多设置--恢复出厂设置--清除所有数据后重置密码（操作前请备份好手机中的重要数据）。

• 具体操作步骤：
  

1、待机桌面点击设置

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2、更多设置

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3、恢复出厂设置

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4、选择清除所有数据重置密码

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vivoX9忘记锁屏密保问题解决方法：携带身份证购机发票到我们的售后解密手机，vivo售后服务中心地址可以到vivo官网-服务网点查询-选择所在的省市查询即可。

• 具体操作步骤：

1、使用电脑浏览器搜索“www.vivo.com.cn”进入vivo官网

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2、点击“服务网点查询”

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3、选择所在的省市（如：广东深圳）查询即可

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vivo X9手机忘记锁屏密码和密保问题答案，可以携带身份证、购机发票到vivo售后服务中心解密手机。vivo售后服务中心地址可以进入vivo官网-服务网点查询中选择所在的省市查询到。
注：可以先拨打电话确认售后工作时间，合理规划行程。

Funtouch OS 3.0及以上系统重置密保问题

进入设置 → 指纹与密码/安全 → 将“锁屏密码”和“隐私密码”关闭；

然后再设置锁屏密码，即可重置锁屏密保问题。

进入设置 → 指纹与密码/安全 → 屏幕锁定--选择“无”将锁屏密码关闭；

然后重新设置锁屏密码，即可重置锁屏密保问题。