新版skype安装时出现下面的错误提示,是怎么回事?

2025-04-26 22:56:51
推荐回答(1个)
回答1:

你的电脑系统太旧了,XP SP2以前的不能安装SKYPE了,需要更新系统,以下是官网最新的解决方案。
https://support.skype.com/en/faq/FA12388/why-am-i-getting-a-fatal-error-kernel32-dll-when-i-try-to-launch-skype?frompage=search&q=failed+to+get+proc+address+for&fromSearchFirstPage=false
If you're attempting to launch the most recent versions of Skype on Windows XP, you might see an error reading "Failed to get proc address for GetLogicalProcessorInformation (KERNEL32.dll)". If you're seeing this error, it's because your installation of Windows XP isn't running the most recent Service Pack (SP3) from Microsoft.
To fix this error, you'll need to get SP3 for Windows XP.
The easiest way to get SP3 is to turn on Automatic Updates in Windows.
You can also install SP3 by using Windows Update at the Windows website.
After you've updated Windows XP to SP3, Skype will launch normally.
Note: If you're running the 64-bit version of Windows XP, there is no SP3; SP2 is the latest service pack for the 64-bit version of Windows XP. The procedure for updating to SP2 is the same as outlined above.