淘宝电话怎么转人工服务

2025-04-07 06:45:24

推荐回答（3个）

回答1：

可以直接在淘宝APP里进行转接。
具体步骤：
1、在手机上找到淘宝APP，点击进入。
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2、然后进入到淘宝首页，点击右下角的我的按钮。
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3、进入我的淘宝页面后，在该页面点击客服小蜜。
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4、然后进入到客服对话页面，在输入框内输入人工客户，点击发送。
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5、这时发现还是智能客服小蜜的自动回复。
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6、我们再一次在输入框输入人工客户，点击发送。
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7、这一次，下方会跳出一个人工客服的选项。
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8、点击联系人工客服选项，会跳出一个对话框，在对话框中属于你的问题，然后点击进入人工客服。
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9、然后接进入到人工客服页面了。
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10、然后在人工客服页面选择你要服务，或直接对话框中输入问题，与客户沟通即可。
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回答2：

进入淘宝网，登录自己的帐号后，点击上面的联系客服。
在这里选择联系客服。
接着选择在线云客服。
然后点击进入。
在这里输入自己的问题发送。
一般说账号被盗就会马上帮忙接通人工服务的了，等待排队。
接通人工客服，就可以向他们咨询啦。

希望我的回答可以帮到您哦

回答3：

您打消费者热线，如果打通听到语音提示，按9是转人工服务。
不过，淘宝电话很难打进去，需要多打几次。