寄样后要时刻关注物流信息变化,主动与客户确认样品送达情况并及时提醒客户收货。
一般提醒方式建议也是通过邮件的方式,在邮件中注明样品的名称、规格、型号等细节,便于客户进行样品核对。
下附邮件样例:
Dear sir,
We are pleased to forward you the samples of our products with the quotations for your reference.
According to the your requests, we can supply products with different specifications, materials, colors, etc. We believe this will do favor to develop the business between us, most of our customers is doing in this way now, we sincerely hope it will be also workable to you. And our products are always good as the samples we send. If you have any questions, please contact us on tel....
Yours
并于客户收货后的2-3天内跟进客户产品使用体验及后续合作事宜。
下附向对方表达长期合作意向和欢迎态度的用句样例:
1. We hope to establish long-term business relationships with customers at home and abroad based on mutual benefits.
2. We sincerely look forward to establishing business relationships with customers from all over the world based on mutual benefits.
3. If you have any further information or suggestion please let us know.
4. Please do not hesitate to let me know if you have any question or concern.
hi,dear ,
Last time we sent you samples for reference.
How is any news for the order? Would you tell me something or advice for that?
Thanks very much in advance and wait for your first order.
Best regards,
XXXX
正常情况的关心和跟进客户样品测试的结果和满意度,客户要是有意向了就会深入沟通,要是客户最近事情多或者受到的样品很多的话,那么很有可能都记不起我们是哪一家公司也不一定,建议根据客户的回复邮件内容去反向分析出一些大概的情况,再根据实际情况去做跟进。