follow; hard; now; interest; just; everyone; other; than; firstly; what
How many people do you communicate with in a day? Probably a lot more (56)________ you did ten years ago. (57)______ we can :talk” to people in more and more ways, not (58)______ face-to-face and on the phone, but also through the Internet. It is very important for (59)______ to try and improve their communications skills, so let’s remember the four golden rules of good communication. (60)______, be as clear as you can. Misunderstandings happen if we don’t say correctly (61)_______ we mean. Secondly, we have to work (62)_______ at listening. Pay attention to what the other person is saying. Thirdly, ask (63)_______ people what they think, don’t only tell them what you think. Fourthly, give them time to say what they want, and show (64)_______ in what they say. If you (65)______ these rules, you will be a good communicator.
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