请帮忙翻译一句话（中译英）谢谢！

温馨提示：你这可不是一句话啊！是一段话。
急你所急。先为你提供完全正确且客气的译文，相信你采纳后会补分的。
Re: How long does it normally take to get a reply after submission of a report?
It has been five days since I submitted my report. As your rules specify that a reply will be given within 24 to 72 hours, I have checked numerous times since then, waiting for your response. What I have had, however, are many times of disappointment. I am not blaming someone or complaining. I simply want to inquire. Please be kind enough to tell me how long it normally takes for a reply so that I can be sure and avoid getting many rounds of disappointment for my hopes. This taste of frustration is not pleasant at all.
保证答案正确，请及时采纳。祝学习愉快！(*^__^*)

本文采用文献资料、问卷调查、数理统计研究方法，针对昆明学院体育场馆对体育专业与非体育专业学生开放情况对在校的体育专业学生和非体育专业学生进行调查。研究结果表明，昆明学院体育场馆资源开放并不乐观，已开放的种类较少，对于有偿开放和无偿开放的形势较为不合理。并且现在没有比较合理的有关管理制度，使体育场馆的利用率较低。本文了解昆明学院体育场馆资源的利用情况，研究了学院体育场馆开放的种类、时间、形式、经营方式等情况，分析影响其开放的因素，并对此提出了相应的对策和建议。

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